Infolio Privacy Policy



Motech Ltd. and its affiliated companies value your privacy in your personal information and content that you store, upload and use by means of our application and any services enabled thereby (“App” and “Services” respectively). This Privacy Policy explains what information Motech Ltd. and its affiliates (together, “Infolio” or “we” and sometimes “us”, “our”) collect about you and why, what we may do with that information and how we handle your content. This Privacy Policy is incorporated into our End User License Agreement and applies to the information obtained by us through your use of this website, our App, the Services and other Infolio products and services. Please read the following to learn more about our Privacy Policy. By using or accessing the App and any Services, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and agree to its terms.
Capitalized terms used in this Privacy Policy and not otherwise defined shall have the meanings provided for those terms in the Terms of Service.

What Does This Privacy Policy Cover?

Information Collection and Use

We collect information in two ways: Information we get from your use of our Services, and information you provide to us directly.

How We Use Information

We use information for the following general purposes: to fulfill your requests for products and services, improve our services and contact you. Here are some of the ways we may use personal information you provide us:
For your convenience, we listed below the major information that we collect and type of use:
We collect Why we collect it
Your username, email address and contact preferences, if you choose to add it
  • To create and support your account.
  • To communicate with you.
  • To enable other users to collaborate with you through collaboration features (specified below).
  • To contact you about our features, products, Services and other promotions that can enhance your use of the Service in accordance with your communications preferences.
  • To verify your email address to help prevent spam, fraud and abuse.
Your name, photo and other personal information, if you choose to add it
  • To show in your user profile.
The geographic area where you use your computing devices and IP address when you interact with the Service and the language you select
  • To localize your interaction with the Service and improve our understanding of how users interact with the Service.
  • To help you verify use of your account: We make recent IP address history available to you through your account settings.
  • To assist us in complying with legal restrictions that may limit the permissible use of the Service.
Your device's unique hardware identifiers (IMEI, SIM number, or other identifier) and description on our servers
  • allow you to review and revoke devices from your account settings
  • To show you which applications are authorized to access your account. (We do this by combining your device identifier with a human-readable description of the device (e.g., “My iPad”) when you use your device to access the Service.)
  • To provide account support.
  • To calculate anonymous, aggregate statistics on the number of unique devices using the Service.
  • Together with purchase information, to assist us in evaluating our compliance with export laws.
Your calendar information – if you choose to add it
  • To enhance your content with calendar information.
Your Camera and Microphone information - if you choose to add video to your spaces
  • to insert your images, audio, or video into your content if you choose to add such files.
Actions you perform when using the Service, including your use of certain service features, as well as the type of device and software you are using
  • To administer the Service and improve the features and usability of the Service.
  • To suggest to you features, products and services that can enhance your use of the Service.
Your payment information when you purchase services
  • To process your payment. We use third-party payment processors and therefore have only limited information about your payment transactions.

Information You Display Publicly Via Our Services

Users may elect to publicly post personally identifying or sensitive information about themselves and/or their content, in their normal use of our Services. This could occur for example, through sharing spaces with other users or publishing a link to the user’s spaces. Such shared or published information becomes publicly available. As such, it is not subject to the protocols listed herein, because we cannot control it; you do. Additionally, voluntarily publicizing such information means that you lose any privacy rights you might normally have with regards to that information. It may also increase your chances of receiving unwanted communications, like spam.
Please also remember that if you choose to provide personally identifiable information using certain public features of the Services, individuals reading such information may use or disclose it to other individuals or entities without our control and without your knowledge, and search engines may index that information. We therefore urge you to think carefully about including any specific information you may deem private in content that you create or information that you submit through our Services.

Third Party Links, Services and Applications

Some third parties’ embedded content or plugins on the Services, such as Facebook “Like” buttons, may allow their operators to learn that you have visited our Services, and they may combine this information with other, identifiable information they have collected about your visits to other websites or online services. Some third-party applications and services that work with our Services may ask for permission to access your content or other information about your account. Those applications will provide you with notice and request your consent in order to obtain such access or information. Please consider your selection of such applications and services, and your permissions, carefully. This Privacy Policy only applies to information collected by us. It does not apply to the practices of companies that we don't own or control, or employees that we don't manage. Information on our Services may contain links to third party services, websites or applications, and any information you provide to those sites and applications will be covered by any privacy policies they may have. Please be sure to read the privacy policies of any third-party applications, services and sites that you visit or provide permission to access your information. It is those third parties responsibility to protect any information you give them, so we can't be held liable for their wrongful use of your personally identifying information.

Collaboration, Sharing and Interaction Features

The App has a number of collaboration, sharing and interaction features, and when you use these features to collaborate, share or interact with others, some of the personal information you provide to Infolio, including your status as an Infolio service user, and your content may be visible to these other users:

Information Sharing and Disclosure

We do not rent, sell, or share personal information about you or your content with other people or companies except to provide products or services you've requested, or under the following circumstances:

Team Account – Access by your Account Administrator

When you are using the Services under a Team Account, the Administrator of your Team Account has access to content created by you that is associated with that Team Account. The Administrator can see the content you’ve shared and with whom you have shared this content. The Administrator will see the profile name for other members of the Team Account or the contact information for people who are not in the Team account. Administrator may have additional rights within the Team Account and may grant access rights, and restrict or revoke your rights to access certain information or features in such account.

How and Where We Store Your Information?

Personal Information Review and Update

Upon request, we will provide you with reasonable access to the personal information we collect about you. You will have the opportunity to correct, update, modify or delete this information updating your information in the Services. Please note that there may be limits to the amount of information we can practically provide. For example, we may limit an individual's access to personal information where the burden or expense of providing access would be disproportionate to the risks to the individual's privacy or where doing so would violate others' rights.
You can request deletion of your account by contacting our support. Following termination or deactivation of your account, we, our affiliates or service providers may retain information (including your profile information) for a commercially reasonable time for backup, archival, and/or audit purposes. You can request information on the data that might possibly remain in our archived records after your account has been deleted.
If you send us a request, such as emailing us for support, we reserve the right to publish it (absent any personally identifying information) in order to help us clarify or respond to your request or help other users.

Your Content

Infolio uses a number of technologies to help you get the most out of the Services. Our systems automatically analyze your data, including your content, in order to power Infolio features and to continually improve the Services for you. This may include, for example:

Content Deletion

You can delete content at any time, and you can stop using the our Service at any time. If you delete content it will not be available to you, however our back-up and archiving systems may retain residual copies of your deleted content for certain time due to the nature of those systems’ operations. Shared information will remain available to the person you shared with.
If you terminate your account the content in your account will NOT be automatically deleted. Following termination of your account for any reason, we may remove your data within reasonable time, provided that we may retain certain user data during reasonable time following termination. Shared information will remain available to the person you shared with.
If we terminate your account due to violation of our Terms of Service, then you may contact us to request deletion of your data, and we will evaluate such requests on a case by case basis, pursuant to our legal obligations.

Information Regarding Children

We do not collect any personally identifiable information from children under the age of 13. If you believe that a child has provided us with personally identifiable information without the consent of his or her parent or guardian, please contact us at
If we become aware that a child under age 13 has provided us with personally identifiable information, we will remove it.

Changes to this Policy

We may update this policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified you provided us or by placing a prominent notice on our site. If you do not agree to be bound by the terms of the new or modified Privacy Policy, you agree to immediately notify us that your personal information should be deleted. Your continued use of our App or the Services after any modification to this Privacy Policy will constitute your acceptance of such modifications.
Contact us with any questions using the contact information at